DEEN
Serving, bussing, reception and wayfinding – autonomous and reliable. We don't just deliver the machine, we deliver the finished concept: assessment, set-up, training and service from a single source.
A curated portfolio instead of catalogue ware: we rely on systems from Pudu and OrionStar that have proven themselves in daily guest and customer contact – and integrate them fully into your workflows.
Service robots take over the long walking routes between kitchen, counter and table. Staff gain time for guests and advice – especially during peak times and staff shortages. When bussing, the robots carry crockery back towards the dishwashing area.
At reception, robots greet and guide guests; in the restaurant and lobby they serve drinks and small dishes. Your team stays free for personal service while recurring routes run automatically.
In retail, service robots act as interactive wayfinding and reception. They answer simple questions, guide customers to departments and can additionally display promotions and offers on their screen.
In clinics and care facilities, service robots relieve staff of transport runs and errands. We clarify sensitive areas and workflows in advance during the site assessment and set up the routes accordingly.
Binding in the service package – we resolve many faults remotely before they affect operations.
Our own technician network with a central warehouse – for maintenance, spare parts and on-site visits.
Your team operates the robot confidently day to day – we set up maps, routes and workflows turnkey.
Service robots take over recurring tasks in direct guest and customer contact: they serve food and drinks, clear away crockery, greet visitors, guide them through buildings and transport goods along fixed routes. Unlike classic automation, they work on the move, navigate autonomously through busy spaces and give way to people and obstacles on their own. In hospitality, hotels, retail and healthcare they have thus become a fixed part of modern service workflows – above all where skilled staff are scarce and long walking routes tie up the largest share of working time.
salesmotion is a full-service integrator: we don't sell machines "out of the box" – we deliver a finished concept tailored to your business. It starts with an assessment of your premises and workflows, continues with the selection of the right model and the complete set-up, and extends to training your team and a service contract with binding response times. That turns a robot into a reliable colleague that gets its job done every day without friction.
The range of tasks spans serving, bussing and reception. Serving robots such as the BellaBot Pro carry several trays at once safely to the table and back again. Reception and assistance models such as the KettyBot Pro or the GreetingBot Mini greet guests, guide them to their table or the right department and display information and advertising on an integrated screen along the way. In transport and courier roles, service robots move goods, laundry or consumables between fixed points. Which combination makes sense depends on your premises, your guest volume and your workflows – exactly what we clarify in the site assessment.
Service robots deliver their value wherever long, recurring routes tie up a large share of working time and staff are scarce. In hospitality these are the routes between kitchen, counter and table; in hotels the distances in the lobby and restaurant; in retail orientation and wayfinding on the sales floor. Businesses with high guest volumes, large areas or long opening hours benefit particularly, because the robot keeps going predictably precisely during peak times. Whether the deployment pays off for your business depends on factors such as route length, staff costs and utilisation – we calculate this conservatively and transparently for your site in the consultation.
No. Service robots don't replace people – they relieve them. The robot takes over the monotonous transport routes while your team concentrates on what people do better: advice, hospitality and personal service. In practice, the robot often becomes a visible sign that a business works in a modern way – and it helps bridge unfilled positions without service quality suffering.
Service robots navigate using cameras and sensors, detect people and obstacles and adjust speed and route in real time. Camera images are used exclusively for navigation and obstacle avoidance. During set-up we define routes, stopping and handover points together with you and take narrow passages, doors and highly frequented zones into account. On request we provide your IT department and works council with the complete data-protection documentation for the systems deployed.
A service robot only delivers its value with the right set-up and reliable service in operation. That is exactly where we differ: we run a remote service and customer success team, actively monitor your fleet and resolve many faults remotely before they become noticeable in operation. For on-site visits, a DACH-wide technician network with its own central warehouse is on hand. Spare parts come from our warehouse, supplemented by our manufacturers' European central warehouse. With over 400 machines in service, we know the typical questions from retail, hospitality and healthcare – and answer them with binding service commitments rather than promises.
Serving robots such as the BellaBot Pro deliver food and clear away; reception robots greet, inform and show the way. Many businesses combine both.
Trays and shelves are easily accessible and are cleaned after close of business; care intervals are part of the service package.
For trade fairs, promotions and seasonal peaks, service robots can also be rented for a limited period.
Consultation and on-site demonstration – free of charge and without obligation.
What is it about?
So your enquiry reaches the right team straight away.
Interested in a productEnquiry in under a minute – reply within one working day Book a consultationPick a slot directly in the calendar Support for my machineVia WhatsApp to our support team