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Pudu BellaBot Pro serving in a restaurant
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Service robots in hospitality: more time for your guests

Serving, table clearing, reception: service robots take over the long walking routes between kitchen and table – your team stays with the guest. We set everything up turnkey, train your staff and back the operation with binding service commitments.

Relief at peak times – the robot takes over the walking routes
Turnkey set-up: maps, routes and workflows ready on day one
Service packages with binding fault-resolution times
400+ sites & customers supported DACH-wide technician network 24 h remote fault resolution in the service package
Challenges

What keeps hospitality operators busy today

01
Staff shortages in service

Vacancies remain unfilled, and peak times can barely be covered with the existing team. Service quality suffers first – and with it, your reviews.

02
Walking routes eat up working time

A large part of every shift is spent on routes between kitchen, pass and table. Time that is lost for advice, sales and hospitality.

03
Cleanliness under time pressure

Dining area and kitchen have to be cleaned every day – often after closing, when nobody has any energy left. The results vary.

The salesmotion Set-up

The set-up for your business

From serving robots to kitchen cleaning: we combine the systems that match your layout, guest volume and workflows.

Knowledge

Service robots in restaurants: what they do – and what they don't

In hospitality, service robots have evolved from eye-catcher to workhorse. They bring food and drinks to the table, carry crockery back and welcome guests at the entrance. The core benefit is simple: the machine takes over the long, repetitive routes between kitchen and table – hospitality stays with people. What decides success is not the device alone but the set-up: routes, handover points and workflows have to fit your operation.

Will a service robot fit my restaurant?

The key factors are aisle width, floor condition and the route between kitchen and dining area. Compact models such as the KettyBot Pro cope with narrow aisles too. Whether your layout is suitable is something we clarify in a free site assessment – often a small adjustment to walking routes or table arrangement is all it takes.

Does the robot replace my service staff?

No – it makes them more effective. The robot takes over transport routes, not the relationship with your guests. In practice, that means less rush at peak times and more time for orders, advice and upselling. Many businesses also use the robot to bridge unfilled positions without lowering service quality.

How much effort does the introduction take?

We create the digital map of your premises, define routes and stopping points and train your team during live operation. The robot is productive from day one. After that, our remote team monitors the device and resolves many faults remotely – for everything else, our DACH-wide technician network is on hand.

Hygiene and care of the devices

Service robots are cleaned after closing time; trays and shelves are easily accessible. Cleaning and maintenance intervals are part of our service package.

Flexible hire for events

For promotions, trade fairs or seasonal peaks, service robots can also be hired for a limited period – no investment required, with set-up and training included.

FAQ

Frequently asked questions from hospitality

How does the robot find the right table?+
During set-up we create a digital map of your dining area and every table is given a number. Your team selects the destination on the display or at the touch of a button; the robot navigates there autonomously, detects people and obstacles and adjusts its route in real time.

Which service robot is right for your business?

On-site consultation and demonstration – free of charge and without obligation.

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