DEEN
Clean guest floors, a well-kept reception and service even when staff are scarce: we combine autonomous cleaning, serving and delivery robots into a single concept for your property – set up, trained and backed by binding service.
Room and floor cleaning are labour-intensive, and staff are hard to find. At the same time, guests rate cleanliness as one of the most important criteria – every fluctuation gets noticed.
Corridors, the lobby and the breakfast area shape the first impression. Visible cleanliness feeds directly into reviews and repeat bookings.
Guests expect service in the evening and at night too – from in-room delivery to information. With a lean team, that is barely viable economically.
Carpeted guest floors, a hard-floor lobby, restaurant and in-room delivery: there is a suitable system for every area – we put together the right combination for your property.
In the hotel business, two worlds collide: high expectations for cleanliness and service – and a labour market where housekeeping and service staff are almost impossible to find. Robotics closes exactly this gap: vacuuming robots keep guest floors and corridors consistently clean, scrubber-dryer robots maintain the lobby and conference areas, and serving and delivery robots take over the legwork in the restaurant and to the room. Your team focuses on what guests genuinely perceive as service.
For carpeted guest floors and corridors, an autonomous vacuuming robot such as the R3 Vac is the right fit. Hard-floor areas in the lobby, restaurant and conference zone are handled by a scrubber-dryer robot such as the R5. In most properties, the combination of both is the most economical setup – which areas are worthwhile is something we determine in the site assessment.
The robot cleans each floor autonomously on a fixed schedule – for instance in the morning after check-out and in the afternoon before check-in. Your staff handle the move between floors, for example housekeeping on their rounds. This way no lift integration is needed, and the workflow stays simple and robust.
Experience shows the opposite: robots work quietly, give way to guests and – especially among children – tend to be seen as an attraction. We schedule cleaning times so they do not interfere with hotel operations. And where an area is sensitive, it is simply left out.
Delivery robots bring items right to the room door; for moving between floors, a lift integration is possible – depending on the lift system – and is assessed on a project-by-project basis.
In the breakfast and restaurant area, service robots relieve the team with serving and clearing, especially at peak times.
Reception robots greet guests, show the way and answer standard questions – multilingual on request.
On-site consultation and demonstration – free of charge and without obligation.
What is it about?
So your enquiry reaches the right team straight away.
Interested in a productEnquiry in under a minute – reply within one working day Book a consultationPick a slot directly in the calendar Support for my machineVia WhatsApp to our support team